Original Broadcast Date: March 11, 2021
Summary: With different personalities, work styles, and values, we’re bound to get in disagreements in our workplace. Conflict is inevitable, but ineffective responses to it are preventable. In this session, we’ll look at some of the ways conflict can escalate and what you can do to de-escalate it and make it a productive experience to foster better participation, engagement, and a stronger organizational culture.
Resources from this webinar
Download the slide deck
Read Sarah’s article on making conflict a constructive experience
Watch webinars on addressing psychological health and safety in the workplace, psychological health & safety at work, accommodation, and managing workplace conflict.
Watch the Recording
About the presenter
Sarah Albo is an HR Consultant and Psychological Health and Safety Advisor who helps employees and organizations manage conflict. She founded Novel HR to bring a consulting focus on the link between interpersonal conflict and mental health in the workplace. Her role is to help organizations assess and implement PH&S principles to support the mental health of their employees and comply with relevant legislation. She also provides coaching or mediation for workplace disputes that arise from interpersonal conflict or mental health issues.
Sarah holds an MBA from the Rotman School of Management at the University of Toronto, an Executive Certificate in Conflict Resolution from Stitt Feld Handy and the University of Windsor, she is a Workplace Fairness Analyst and certified in Workplace Restoration through the Workplace Fairness Institute, a Cinergy Conflict Coach graduate, and has taken certificate courses in Mental Health Law and Human Rights through York University’s Osgoode Law PD program.
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